Please try again later. Your email address will not be published. Many devices will work even when this setting isnt turned on, but if youre having trouble connecting, clicking on this button in the settings can help sort things out. Search our help centre for help with out web site, Mobile apps or TV apps. having problems with playing any videos or you have general feedback then please contact using the email below. There does appear to be an update to your TV to version 1374.0. This will solve many of the most common issues. I have compared it with Roku, and Firestick does not work as well. Without a subpoena, voluntary compliance on the part of your Internet Service Provider, or additional records from a third party, information stored or retrieved for this purpose alone cannot usually be used to identify you. Copyright 1995-2023 All Rights Reserved. Note; If youre already registered for an STV player account, youll be asked to enter I have 3 and they are tumbling like dominoesand my Rokus are working fine!!!! If your TV isn't up to date, you'll be able to download the latest software version, which could restore your . Still nothing. Doesnt fix the issues. No help, but made us both laugh cheers for that . Changed batteries in the remote still nothing. 1 is an actual 1+yr old fire tv the other was 1st gen LG which I loved. How do I fix sound delay on my Fire Stick? Go to Settings > My Fire TV > Reset to Factory Defaults, then confirm when prompted. Everything seemed to be good then all of a sudden it went to blank screen. Solved: No stv player - Samsung Community Get the Latest Tech News Delivered Every Day. Step 5: Select the app you are having an issue using. Step 2: If the issue continues, be sure the power source you are using is strong enough to power the Fire TV, and give the device 25 minutes to get itself unstuck from the logo screen. There are various ways to test and fix a Fire Stick thats not connecting to the Wi-Fi or not loading correctly. My tv has stopped working completely since I plugged in the new firestick. Not have Hulu, Netflix, showtime, discovery and two more apps? When you've tried everything else and your Fire Stick is still not working properly, you can restore it to factory settings and set it up again as if it were brand new. It just blinked out in the middle of a program, and nothing I do works. It will go to Home Screen and then restarts. Pre-installed STV Player App on Samsung TV no longer working. I just bought a brand new one and tried setting it up on 2/25. We are aware some users are being directed to the Personal Details page after signing in or clicking on content. Other apps do update. Must have been like this forever. Thats exactly what mine is doing, and none of these suggestions are working. Is TV Player down on Saturday March 4, 2023 and not working for you? Im having the same problem and it just began happening last night. If your app crashes continually or refuses to load, begin by clearing the app cache using the following instructions: Step 4: Choose Manage installed applications. Idk what to do. Sorry, an error occurred during subscription. If you're still having issues, try rebooting and resetting the device. Amazon suks. I an only get a flashing screen. Fri, 17 Jan, 2020 12:05 PM I'm on an iOS device and get an Error Code 3 message. Same problem. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) Hi@Maz6 you certainly have the latest firmware. mine keeps restarting completely. Firestick Not Working? [2023 Troubleshooting Guide] - Cloudwards They dont have complete knowledge. Next, click 'General' and scroll down to 'About This TV', then 'Check For Updates'. It helps if I restart fire stick thru settings, but now Im having to do every e evening. If your Fire Stick remote isn't working, first check the batteries and try pairing the remote with your Fire Stick again. Step 6: When your Fire TV Stick restarts, youll need to set it up again. My device isn't supported, what can I do? changed batteries still the same. Once youve allowed your router to restart, run a speed test on another device thats connected to your WiFi and see if the results are what they should be. Common Amazon Fire TV Stick issues and how to fix them The solutions shown on this page apply to all Amazon Fire Stick models. Step 6: Choose Clear cache and Clear data. Then stopped within 30 seconds. This is now my 3rd broken firestick in about 6ish years. Any suggestions? Problems like an Amazon Fire Stick not working, a black screen showing instead of media, and apps not loading properly are often occurring because of out-of-date software, internet connectivity issues, or an insufficient power supply. I agree, starting early January, two Echo dots and one fire tv and one firestick all stopped working the same time the same day, and same as you i tried everything, appeasing Amazon reps, knowing everything they suggested wasnt going to work because i had already tried every damn thing suggested., Alexa is having understanding me right now, and three months later she still is, my correct password is apparently wrong and fire tv will not log in to Amazon, producing a tv screen picture that moves left to right constantly, re registering is failing every time, after 3 hrs on Amazon rep tells me my device must be broken, what all four of them same day, no worries she offered me 15% trade in for brand new, not a damn chance, as i know i would have the same issue with new devices. in. I cannot get past the installing updates as well. 17-06-2022 I was going insane because like you said there was no time to do anything. This Bluetooth connection increases the bandwidth between the two devices which makes the Alexa voice control possible. Media streaming services occasionally go down due to server issues or for maintenance. Any other ideas? I have deleted apps and still screen is interrupted with not enough storage. Step 3: Open the Fire TV app and select an available device . Looking at all these comments they are all recent. Changed batteries but when buttons pushed nothing happend, Same here remote wont connect at all no wb, Mine isnt either worked great last night now nothing wont even turn on. I tried the fire stick on 2 other TVs and it worked perfectly fine. If you're looking for an awesome TV, read on while we guide you through everything you need to know. I realized it was not my fire stick it was that particular TV so I rebooted my TV and my Fire stick is working fine. Thank you so much! It says home not available. * Android devices that do not support Miracast. I did all the items listed on site. How to Fix It When a Fire Stick Keeps Restarting, How to Fix It When Paramount+ Not Working on a Fire Stick, How to Fix It When Your Fire Stick Remote Is Not Working, How to Fix It When Fire Stick Keeps Optimizing, How to Fix It When There is No Sound on Fire Stick, How to Fix It When Spotify Is Not Working on Fire Stick, The 6 Best Fire Stick Alternatives of 2023, How to Fix It When Disney Plus Is Not Working on Fire Stick, How to Fix It When HBO Max Is Not Working on a Fire Stick, The 22 Best Amazon Fire Stick Apps for Movies, TV, News, and Music for 2023, How to Watch NFL Games on Firestick: Free or Paid (and All Legal). Its brand new, the previous one also did the same thing, Amazon offered 15% discount. document.getElementById( "ak_js_1" ).setAttribute( "value", ( new Date() ).getTime() ); 2007-2023 Cloudwards.net - We are a professional review site that receives compensation from the companies whose products we review. While you're on the main screen, select the Settings option at the top. If your Amazon Firestick is not working, take a look at this troubleshooting guide to help you quickly get back to watching your favorite streaming content. Loaded just fine. New 4k fire stick and it keeps going to the restart screen. Step 1: Unplug the Fire TV Stick from the television and its power source, reconnect it, and try again. 17-06-2022 If the Firestick doesnt see your WiFi at all, then try to move the router and the Firestick closer together and remove any object, especially anything metal, between them if possible. Unplugged for hours but still wont reboot. Hi I have this same problem did you get yours working if so how did you do it thanks, Same problem 2,14. Thank you for your time. I have a Roku tv in another room and have no problem connecting with it. It looks like we are all having issues this month. A lot of people seem to suddenly be having this problem, The same thing started happening to me yoday. However, the downside to this is that the remote can run through batteries faster than some might expect and wont run on batteries that are too low on power. Every time I turn on my TV I have to reboot because my firestick does not connect. Very cold and a lot of snow here in PA!!! Held down various buttons and get a red/orange flashing light but screen stays the same.. very not techy here. I dont have this issue with Chrome. Step 2: If your Wi-Fi network doesnt appear at all, make sure that your Fire TV Stick is in range and that other devices arent having the same issue. - last edited Im worried that my TV is not compatible. Amazons Fire TV Stick is one way of accomplishing such a task, but it isn't without its problems -- as with any other electronic device. Be sure your TV is turned on. If both devices restart and the Firestick still doesnt connect with the WiFi properly, then go into the Network page of the settings of your Firestick and press the menu button (the one with three horizontal lines) to forget your network. I am fed up. Doesnt load, kicks me out of being registered, and Im getting tired of it. Tried everything above, not working. In many cases, restarting the device and WiFi router can help. The Fire TVs remote uses a Bluetooth connection rather than an infrared one like more standard remotes. I too had issues with my Firestick. What Is the Trans-Atlantic Data Privacy Framework? You can reboot your Fire TV Stick by holding the select and play/pause buttons at the same time for about five to 10 seconds. Thanks! Then did all of the above nothing worked. The Alexa-enabled remote uses Bluetooth rather than IR like a normal remote, so it needs strong batteries to work properly. My fire stick worked fine just yesterday but today it was stuck on black screen. If the video keeps buffering, first reboot your device. The Self Diagnosis is greyed out one the latest version of software ? If I want to watch something I have to plan 5 minutes ahead so I can reboot. The last thing you can try if the Fire TV device is still only displaying a blank screen is to make sure the device is connected properly to your TVs HDMI port. Thank you thank you thank you!!! Wtf? Turned on TV. The Firestick runs off of a USB power supply, so its possible to plug it into a phone charger or even a USB port on your TV, but this is not recommended. Here are some of the most common Amazon Fire TV Stick issues and how to fix them. All rights reserved. The other, doesnt respond 80% of the time. Why is Chromecast not showing on my iOS app. I think Ill switch to Roku too. I have to reset lipsinc at usually more than once a day by turning the firestick off and back on usually more than once a day.It is the wi fi 6 firestick. Just moved fire stick and tv across the hall, from one room to another. Keeps scrolling rapidly by itself. The first time I unplugged and replugged it in it let me get to the set up and then just wouldnt connect to wi-fi but now after resetting the router and trying it on another tv (where another fire stick is working fine) I cant get past this screen. LG released its own twin-laser-based projector TV back in 2019 and the technology has improved a ton since. Follow the instructions to sync video and audio output. I only have firetv showing up on my screen and been reading for a long time. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. Only had the tv for 6 months. They recommended to buy a new one. 17-06-2022 To install an Amazon Fire TV Stick, plug the power cable into the power adapter and the Fire Stick, then plug the adapter into an outlet. The last resort is a factory reset. I cant get past the reboot it just goes on and on with the four dots, Ive tried everything but it has been unused for a few weeks does that make a difference? If you find yourself unable to connect to Wi-Fi or get stuck at the Fire TV boot logo, weve got a solution for you. Delete the Fire Stick app and reinstall it. Since the Fire Stick itself does not have any buttons on it, the only way to restart the device if the remote isnt working is to unplug it from its power source and let it restart once its plugged back in. I have 3 tvs with Amazon Firesticks, One tv has no picture, only sound, some strange channel. After wasting so much time trying to troubleshoot my Fire TV stick to no avail, and Amazon customer service recommends I buy a new remote or more updated Fire stick, and reading so many complaints about the new ones being received out there, I dont trust that throwing more money at Amazon Fire Sticks is the smart way to go. I cant figure out why. Firestick worked fine then next day it didnt. Its still not exactly cheap, but this 77-inch Sony OLED TV is $300 off. The home screen never loads. I have tried everything, the remote is not functioning at all. Dont be afraid of losing your apps. If this doesnt happen and the device doesnt reboot, make sure the batteries in your Fire Stick remote are fresh. in. Some of the standard ITVX library is only available to Premium subscribers too, with ITV stating that over 6,000 hours of video are only for paying users. Its unlikely your TV will switch automatically. If you are having this issue we would Look the for the red I have same issue except now it is stuck spinning on the firetv logo screen. Online Storage or Online Backup: What's The Difference? Any ideas? Digital Trends Media Group may earn a commission when you buy through links on our sites. Step 1: If your television doesnt show anything other than a blank screen, begin by unplugging your Fire TV Stick, then plugging it back in. If the logo is displayed on your television screen, your device is likely stuck. Is this true??? Its not my Wi-Fi or router because Roku performs just fine. Sometimes I have to reboot but not always,I am new to fire stick and it looks like a bad product. Ugh!! Click on the Join STV/Sign in button. Connect to the same Wi-Fi connection with your smartphone or another smart device to see if its working. Check your TVs HDMI input. STV player is no longer showing on my tv When I search the apps so that I can download it again, it doesn't even show as an available app This is a Samsung model ue32f6200 software version 2127 0 Likes Share Reply 1 Solution JAMES4578 Samsung Maker Options 17-06-2022 05:55 PM in TV @AntS Thanks for confirming, that explains it. To tweak the settings, you can take these steps: If you're on Amazon Fire TV, simply go to Settings > Device Options > Date & Time and make sure Automatic Time Zone is switched on. My firestick does not get past the logo then goes blank, thats using a hub but connected directly to TV itll work. Thanks! when i put my 4k max factory default it goes back to main screen, it wont let me do it. STV | Help & Support : Support - STV Player I need a factory reset asap. Whats all that you replaced? Soo frustrating. 12:20 AM If you are not receiving newsletters, please check your spam folder. The Fire Stick not working black screen problem can be frustrating, but theres often a straightforward solution that can fix it. You can also use your smartphone as a remote control for Fire Stick. Experiencing this on three different tv models and brand new fire sticks on two of them. Yup, same here. Nothing happened so I am advised to press the HOME button for 10 seconds (holding it near the Firestick). Mine has been acting up since it updated on Monday, June 27th. I have tried resetting, rebooting, etc. Step 4: The same idea goes if you are using an A/V receiver make sure you are on the correct input, or try plugging the Fire TV Stick directly into the television to see if the receiver might be causing the problem. If nothing on this list works, then the last resort for most issues is to perform a factory reset, which we look at later into this article. All I get is a flashing screen. Now on my second new Firestick, having returned the first one due to issues. 06-07-2021 Same thing here! By clicking Accept All Cookies, you agree to the storing of cookies on your device to enhance site navigation, analyze site usage, and assist in our marketing efforts. I dont care if some people think Im a conspiracy theorist but seriously, there are SO MANY PEOPLE right now and all this month that are suddenly having the SAME PROBLEM with their remotes!! They suggested I buy a new fire stick since the warranty expired 3 months after I purchased it. I tried changing batterys and unplugging device and still have the same thing. Same problem with a year old Fire Stick. Tried every suggestion. The primary way youll want to interact with your Fire TV Stick is with the included Amazon remote. Try updating to this through Home > Settings > Support > Software Update > Update Now. Were going to look at the seven most common problems that Firestick users experience. ) in. Did EVERYTHING in this article, nada. Step 2: If your Fire TV Stick supports the screen-share function, when you hold down the Home button, a mirroring icon should appear if your device is compatible. Fire stick Amazon are very cunning, no access to their main Managing director. There is differently a glitch with the STV player and the samsung software. Ive tried everything from disconnecting everything but nothing happens. It's important to note that resetting your device will clear out all settings and personalization, returning it to the way it was when it first came out of the box. I'm on an iOS device and get an Error Code 3 message. Used it for years and suddenly it cant connect to the network! Open it. If this doesnt do anything, make sure your remotes batteries are fresh since the Bluetooth connection that the Alexa remote uses takes a bit more power than a standard remote would. Go toSettings -Support -Self Diagnosis > Reset Smart Hub. It is not what it is crazy led up to be. 11:50 AM You can get cheaper deals if you sign up for longer than a month but that all . Doesnt Amazon have any responsibility responsibility. This, too is a new development. Yes, if you are still To do this without being able to access the settings screen, youll need to pressand hold the select and play/pause buttons at the same time for about five seconds. Step 1: Long-press on the FireStick home button and go to Settings. Nothing. IF I toggle the remote, it sometimes say Fire Stick in the onscreen input indicator then goes back to no signal. I get stv player but old version and can't seem to update. Ive done every update, changed batteries, you name it, its been done. Firestick wont load. Frustrating! Whats the problem, Roku, Tivo all work? Consenting to these technologies will allow us to process data such as browsing behavior or unique IDs on this site. Usually, the easiest way to do this is to unplug the router, let it sit for about a minute, and then plug it back in and wait for it to go through its boot-up process. Try using a different HDMI port or a different TV. 2 TVs have no volume control with the Firestick and another one simply gives me an Amazon logo, center screen. I found the perfect fix. Step 1: If your Fire TV Stick doesnt turn on, make sure that the remote has fresh batteries and that it isnt the issue. Scroll to the right and select the option that says My Fire TV. The Best Amazon Drive Alternative in 2023: Where to Move Your Data Before the Shutdown? Could it be related? I tried powering off for several minutes and then start again. What to do: Open the STV Player app. During this process, I have found that the update never updated and was halted at the 50% mark on the bar. Step 3: Lastly, try a different HDMI port on your television, as the selected port may be causing the issue. Go to Home > Settings > Support > About This TV. Step 2: Ensure you are connected to the same Wi-Fi network as your Fire TV Stick. This means youll have to go through the entire Firestick setup process again before using the device. So bad. Step 2: Scroll to the bottom of the menu and select Restart. None of the issues anymore version 14 solved all issues for me, Amazon sucks, they are making sure our fire stick dont work I think we should stop dealing with amazon all together with everything else, My screen is completely black. Mine does this when buffering if signal is weak or program first starts I usually fix this by going back 10secs. It wont even let me try to reconnect my Wi-Fi. checked internet unplugged everything, it is ok with Netflix just TV channels. Very disappointed!!! The technical storage or access is required to create user profiles to send advertising, or to track the user on a website or across several websites for similar marketing purposes. I tried everything abov. This cleans up the temporary files stored on its storage and helps you start afresh. A saving of $800, you're probably too busy thinking 'huh, laser TV?' Tried few of the suggestions and none of them worked, My fire stick keeps on restarting on its own, dont know what else to do and I think Ive tried everything, My fire stick came up on the screen and said installing software but it wont install it it goes halfway through the Amazon screen comes up it goes off and goes back to the installation but its not installing anything and I cant go anywhere I cant get it off the installing. 07:39 PM A restart can fix many loading issues and the black screen bug. It started with buffering and now it says network disconnected. May have something to do with updating the phone to Android 12? Mine is doing the exact same thing. This process essentially restores the streaming stick to the way it came in the box. Mine works perfect I have 4 but they do an upgrade and screw everything up, Ok mine did this it start update on screen then goes to next screening saying it cant up date and then goes back to up date will not let me go to setting or anything, Any ideas on how to get your firestick to work? Two tvs with Fire Stick and only one works. TV and internet working fine. Did a factory reset. How to reset or else. Why??? Ive unplugged the stick from power and changed HDMI ports then changed it back again. Hoping it will correct itself. 7. Depending on the Fire TV device, that includes streaming movies and shows from Netflix and Amazon Prime Video, podcasts, audiobooks, Alexa voice feedback, system sounds, and audio from local TV networks. Ryan Perian is a certified IT specialist who holds numerous IT certifications and has 12+ years' experience working in the IT industry support and management positions. It works fine, I only do not understand the battery drain. Praise Jesus, he works through strange and sometimes inconvenient but wondrous ways. Reset the WiFi. My Firestick is stuck on the black screen with logo??!!! Is this a plot by Amazon to get us to buy new? If it's not turned on, the Fire Stick can't do anything at all. Think Amazon caused it with the update. Scroll down to the menu option marked Restart and select it. Waste of money. If your Amazon Fire TV Stick is not connecting to your WiFi network, then the first thing to try is restarting your WiFi router. If your network wont connect, ensure that you are entering the correct password. How do we get them to do that? Looking for what feels like the ultimate TV but you still want one of the best TV dealsaround? Right John! 04:30 PM Mine did the same thing! From the Network tab of the settings menu, you can either press the play/pause button to check the network status or the menu button to forget the network. How to Access the Deep Web and the Dark Net, How to Securely Store Passwords in 2023: Best Secure Password Storage, How to Create a Strong Password in 2023: Secure Password Generator & 6 Tips for Strong Passwords, MP4 Repair: How to Fix Corrupted Video Files in 2019, Best VPN for Asus Routers in 2023: Client & Server, Best VPN for Ireland in 2023: 5 Top VPNs With Irish Servers, How to Fix Amazon Firestick Stuck in Boot Loop in 2023. Having the same issues. How do I activate the STV Player on my TV? - Help & Support 05:10 PM Follow the directions that are posted above. 17-06-2022 After 1 month without being able to do anything, and two weeks since a tech said theyd get back to me, but didnt have a solution, I am demanding credit for the month and programs paid for, and a new system. Tried all suggestions over 10 times. in. Go to Home > Settings > Support > Self Diagnosis > Reset Smart Hub. Free for everyone in the UK. Step 4: Follow the on-screen prompts to complete the process. Ive had my voice searching capable firestick for about 12 years now, and , it has always worked amazingly. Step 3: Attempt to reboot your modem or router to solve your internet connection problem. I dont know what to do anymore. Same problem. What I have found is that the built in player has this issue. Turned it on the tv screen displays amazon. Plus watch STV and catch-up on missed shows (if you live in our broadcast area) If your content isnt loading correctly when cast, double-check to ensure youre using the proper settings and apps. Scroll through the list of widgets until you reach one labeled My Fire TV. Im sitting here staring at a tv that looks like its off! Are you still happy with the device, or do you think another streaming dongle might be better? Finally, check that your WiFi router is compatible with your Fire TV. Youll be presented with a web address and unique 5-digit code on your TV screen. [SOLVED] BBC iPlayer Not Working - 2023 Guide - Super Easy Sometimes a Fire Stick takes a while to load or install updates. The system is stuck on updating the Firestick and will not let me do anything, with the remote. Duh! Help. Something is wrong with Amazon Firestick, how can all of us be experiencing this same issue? Thats a storage issue?!!! This just started on 3-19-2022. I tried everything and still get only the logo. It will work with Cochlear Nucleus 8, Nucleus 7, Nucleus Kanso 2, and Baha 6 Max sound processors. Having issues using iptv Smarters app on firestick 4K : r/IPTV - reddit Help? If your Firestick is completely unresponsive, then you can restart it by unplugging it, leaving it for about 10 seconds, then plugging it back in and allowing it to boot up. Same thing! If youve already tried fresh batteries and youre still experiencing Firestick remote issues, then try reconnecting the remote to your Firestick by holding the home button on the remote for about 10 seconds. Also, although the lasers are very bright, a proximity sensor will keep you safe from any potential (but unlikely) issues. We recommend working through this list of checks and fixes in the order outlined below. If you have a device that supports Chromecast or AirPlay then the mobile apps can use this to cast to bigger TVs. Tried new batteries, pressed select and play, etc. Updated the software version. What do I do? A restart can fix many loading issues and the black screen bug. Step 1: There are a few devices that do not support screen mirroring with Fire TV. Very frustrating. When I finally get into settings, it boots me out of any app I open without even attempting to open it. Only had the tv for 6 months. Firestick 4K not working since yesterday. Youview: I hear a loud pop/static sound between every ad break. Check your TV's HDMI input. First, you can uninstall and reinstall the app; then, try restarting the device.